Shipping & Returns

EXCHANGE POLICY

We are not able to process exchanges at this time so if you need to exchange an item, please return it and we will credit your form of original payment for the item as soon as we receive it (see Return Policy below). The replacement item will need to be ordered as a separate order at www.BeGoodToPeople.com.

RETURN POLICY

Our goal is for you to be 100% satisfied with your Be good to people.® ordering experience.

If you are not happy with your purchase, you may return it within 30 days from the date of purchase for a refund to the original form of payment. We are not able to refund shipping charges except in the case of our shipping error or a defective product. Item/s must be in new/unworn condition to be eligible for return - yes, even though we are Be good to people.®...we do have to set some boundaries and cannot accept washed, worn or used product.

To return, carefully pack item/s along with packing list and reason for return using a trackable shipment. We are not able to process a refund without merchandise returned as directed above and we cannot be liable for lost shipments.

If shipping via USPS (U.S. Mail):       

Be Good to People.®  

Attn. Returns        

PO Box 5857                       

Eagle, CO 81631              

If shipping via FedEx or UPS:

Be Good to People.®

Attn. Returns

330 Broadway

Eagle, CO 81631


SHIPPING
Our fulfillment center processes orders within 24-48 hours of order placement on all in-stock items. Whenever we have national press it can delay our order processing and shipment time We will always do our best to give you a heads up if we are running behind. We know you are excited to get your Good-ies. You will receive a Shipping Notice once your order has shipped that includes tracking information.

We currently ship only within the United States and to Canada. Please note any duties or taxes on Canadian shipments will be due and paid for on the receiving end. 

For International shipments other than Canada, please email GoodService@BeGoodtoPeople.com and we will try our best to accommodate the international shipping. 

HOLIDAY/TIME SENSITIVE SHIPMENTS

We make every effort to ship orders out as quickly as possible, usually within 1 business day of order placement. During the busy holiday months, during a big promotion or other high traffic times, shipping can take a little longer.

We know you want to get your Good-ies quickly - and you don't want to pay an arm and a leg. Unfortunately, the only way to guarantee delivery by a certain date is to use our preferred expedited shipping carrier, FedEx.

Our non-expedited shipping is sent via USPS First Class or Priority Mail, which offers on average, 1, 2 or 3 day delivery, however, these delivery times are not guaranteed by the USPS and we have seen up to 8 business day delivery on some of these shipments so if your order needs to deliver by a specific date please choose one of the expedited FedEx options.

Also, it bums us out to have to even talk about this, but sometimes even expedited shipments are delayed due to severe weather or other forces out of anyone's control. In these situations, BGTP will do our best to help you get your Good-ies as quickly as possible within our abilities.